All products are hand crafted and made by our top tier manufacturer. After your order is processed we will email or call you with any updates in shipping. 

Bali Rattan LLC will ship all products within 1-2 business days. Shipping Time Is 7-10 Days World Wide.

UPS Ground and FedEx Ground deliveries do not require a signature at the time of delivery and will be left at the location if no one is present. After the product ships, we will send an email to the customer listed on the billing address of each order. This email will contain shipping information including the shipping or trucking company name, phone number and your shipment tracking number. Please contact us if you have any questions regarding this policy.